Zuytan
Posts: 3
Joined: Tue Feb 20, 2018 1:56 pm

TouchPad suddenly stop working

Wed Mar 07, 2018 1:46 pm

Hello everyone,

I post this topic because i have a small problem with my touchpad.
When i boot my computer, i can move my mouse with my touchpad without any bugs.
Then, at a random moment( can be 10 min or 2 hours), my touchpad say "Fck you man i'll go sleeping" and stop working until i reboot my computer.
I can use a mouse connected on usb to move the cursor, but not my touchpad.

Does anyone know how to solve this kind of problem ?

Zuytan.
My computer : Acer Aspire E 15 (E5-575G-528Q)

User avatar
kyrios
Posts: 1920
Joined: Thu Sep 22, 2016 4:20 pm

Re: TouchPad suddenly stop working

Wed Mar 07, 2018 5:12 pm

Zuytan wrote:
Wed Mar 07, 2018 1:46 pm
Hello everyone,

I post this topic because i have a small problem with my touchpad.
When i boot my computer, i can move my mouse with my touchpad without any bugs.
Then, at a random moment( can be 10 min or 2 hours), my touchpad say "Fck you man i'll go sleeping" and stop working until i reboot my computer.
I can use a mouse connected on usb to move the cursor, but not my touchpad.

Does anyone know how to solve this kind of problem ?

Zuytan.
Your touchpad is really rude !!!
Seriously, I can't help you because I am really bad with hardware stuffs, but you can check the logs when the problem occurs, maybe you'll find useful error messages.

This command will show you all the entries in the journal log for the past hour

Code: Select all

sudo journalctl --since "1 hour ago"

Zuytan
Posts: 3
Joined: Tue Feb 20, 2018 1:56 pm

Re: TouchPad suddenly stop working

Thu Mar 08, 2018 12:23 pm

Thanks for your answer,

I'll try to find where the error is in the journal when the problem will happen again.
My computer : Acer Aspire E 15 (E5-575G-528Q)

Zuytan
Posts: 3
Joined: Tue Feb 20, 2018 1:56 pm

Re: TouchPad suddenly stop working

Sat Mar 17, 2018 6:57 pm

Hello guys,
I finally capture the journal when the problem occured, if anyone have an idea on how to solve this, will be awesome ! :)
mouse stop.png
mouse stop.png (167.08 KiB) Viewed 124 times
Thanks !
My computer : Acer Aspire E 15 (E5-575G-528Q)

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