Many of us still use our fantastic 4G and LTE networks, although 5G has gained popularity over the past year. However, when the 4G not working issue appears, it’s a massive headache. Your phone is, therefore, either connected to a 3G or 2G network, both of which are exceedingly slow for modern standards. Is the 4G connection unstable or not working at all? Be at ease! Here, we’ll walk you through possible causes and solutions for the 4G not working issue. Just follow our lead!
It would help if you first turned airplane mode on and off
Turning on and off Airplane mode may be your one-stop answer for a phone that isn’t showing a 4G network in most cases. In case you didn’t know, briefly switching between airplane and normal modes helps your phone’s network refresh and may cause it to connect to the fastest network. The Quick Settings screen on most Android phones allows you to toggle the airplane mode on and off.
You can switch to airplane mode by going to Settings > Mobile Networks.
Activate Airplane mode for at least 30 seconds.
To reconnect your network, turn it off once more.
Your phone should now successfully connect to a 4G network and display a 4G text in the status bar.
If not, try the other fixes listed below to repair 4G not working on Android.
Verify your network configuration
You should immediately switch to 4G if your phone and SIM card support it. However, you might have unintentionally changed to a slower network, or some system updates changed the settings. You must ensure you’ve chosen the correct network setting by checking twice in that scenario. The following steps will help you solve the 4g data problem:
- Open the Settings app on your device.
- Please choose your desired network mode by tapping Network & Internet (or Mobile Networks, depending on how it appears on your phone).
- By doing this, a pop-up menu will appear.
- Choose the highest network mode, which is often 2G/3G/4G (auto).
- Make sure you include 4G (auto) in your chosen mode.
If your phone has a “4G only” option, we advise against using it because it can interfere with your phone calls. Test your phone once more to check whether the 4G not working problem has been resolved once you’re convinced that your network settings are correct.
Reset your Smartphone
Restarting your phone is the next thing to try if you’re still trapped on a 3G or 2G network. Restarting your phone refreshes the entire system, whereas turning on and off airplane mode helps the network.
You don’t even have to take your time:
- Hold down the power button for a few seconds to access a menu.
- After that, select ‘Restart’ and wait for your device to restart.
- If that doesn’t work, you can usually restart an Android phone by holding the power button for 8 to 10 seconds.
- After your phone restarts, see if the 4G issues are fixed at this time.
- Restarting your phone typically refreshes both the hardware and software, assisting you in resolving frequent difficulties. However, if restarting your phone didn’t fix your phone not showing a 4G network, continue troubleshooting using the suggestions below.
Make sure your phone and SIM card are 4G compatible
If your SIM card and phone hardware are not 4G compatible, even after applying all the changes on this page, your phone will still not display 4G or LTE. Even if your phone and SIM cards have previously operated on a 4G network, you might not need to worry about this. But it’s worth investigating if you just acquired a new SIM card or phone.
Even though most modern phones have 4G (and 5G) chips, some cheaper models only have 3G networks. However, your phone won’t go 4G if you use an outdated SIM card that hasn’t been upgraded to 4G. Additionally, you might need to confirm that the SIM slot you’re using supports 4G if your phone has two SIM slots. In some phones, the first SIM slot is the only place for 4G networks. Therefore, ensure your phone and SIM card are 4G compatible before moving on.
Remove, clean, and then reinstall your SIM card
To resolve the “4G not appearing” problem, you might need to clean and reinstall your SIM card immediately.
You might not be able to get the most significant network connection if your SIM card is dirty or not placed correctly.
Ejecting, cleaning, and repositioning it might be helpful in such a situation. Below is how:
Using the proper tool, remove the SIM card tray.
Remove the SIM card and use a towel to clean the connection point.
Carefully reinstall the SIM card and see if that resolves the problem.
Some phones need to be restarted once the SIM card has been replaced. If your phone requests it, do it.
Put software updates in place
Network hiccups are nothing new; they occur occasionally and are occasionally brought on by software problems. Additionally, sometimes you cannot resolve the issue by restarting your phone or deleting any corrupted caches. Fortunately, developers and carriers are already at work, and a software update may have already resolved the problem. You must update your device to fix the problem in that scenario. Additionally, system upgrades assist in determining a ton of other faults and difficulties in addition to your 4G network issue.
By heading to ‘Settings,’ then System Software, and clicking Update, you can check for updates on most Android devices. You may check for updates and update your software to the most recent version.
Try wiping the network settings clean
If none of those mentioned remedies has made a difference, you might now need to reset your network settings. Your current network settings, including any saved Bluetooth devices and Wi-Fi networks, will be deleted if you do this. However, it can assist in resolving your phone’s 4G connection issue. If you’re okay with what your phone does, follow these instructions to reset the network settings.
- Tap “System,” and then choose the ‘Reset’ choices.
- Open the ‘Settings.’
- Carefully choose ‘Reset network’ settings from the available options.
- After reviewing the function of the option, select “Reset Settings.”
- To confirm the action, you must input your screen lock (PIN, pattern, or password).
Once the network settings have been reset, leave it for a minute or more to acquire new network settings before reconnecting your phone to 4G. If nothing happens, you can also restart your phone once more.
You must get in touch with your network service provider if, at this stage, your phone is still not displaying or connecting to a 4G network. Your provider may be upgrading its network, there may be a network outage in your area, or there may be a problem with your line.
Utilizing the social media handles of your service provider is the quickest way to contact them (say Twitter, or Facebook, among others). Sometimes, calling their toll-free customer service number will help. However, suppose the problem stems from a defective SIM card. In that case, you might need to go to their actual location to resolve the LTE not working issue.
Suppose your carrier certifies there are no network issues, and your SIM card operates optimally. In that case, your phone may have a hardware issue. This issue could arise if you recently dropped or dropped your phone into the water. It’s possible that the network chip was harmed or internal hardware connections were lost.
The only thing left to do in that situation is to locate the service facility and allow a technician to assess the issue. Your phone may have a production defect if it is very new and doesn’t appear to have suffered any unintentional damage. In this situation, your manufacturer ought to assist. To get it fixed, go to their official service location.